Returns Policy

Refund & Return Policy

At Chew Gum, your satisfaction is our priority. If you are unhappy with your purchase, we’re here to help!

Refund Eligibility

• You may request a refund within 5 days of receiving your order by emailing us at support@chewgum.co.
• To qualify, please return any unused and unopened packets to us.
• Refunds cannot be issued for products that have been consumed or opened.

Return Claims

Refund or return claims will not be accepted beyond 5 days from the delivery date.

Defective Products

If you receive a product with a defect, please:

• Do not consume the product.
• Email us immediately at support@chewgum.co.with the following:
• A description of the issue.
• A clear photo of the defective product or packaging.

We will replace any defective products at no cost to you. Once the defect is confirmed, we may ask you to dispose of the affected items.

Sale Items

• Refunds apply to regular-priced items only.
• Sale items are non-refundable.

Shipping Details

To return a product, please mail it to:
Chew Foods Inc
2135 California St,
San Francisco, CA 94115,
United States.

• Customers are responsible for return shipping costs, which are non-refundable.
• If a refund is approved, the cost of return shipping will be deducted from the refund amount.

Shipping Timelines & Tracking

• Return shipping times may vary depending on your location.
• For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
• Please note: We cannot guarantee receipt of your returned item without tracking.

We appreciate your understanding and look forward to swiftly resolving your concerns. If you need further assistance, don’t hesitate to contact us at support@chewgum.co.